Privacy policy

Who we are

This website is run by [PLACEHOLDER] AJ Pilates Ltd, registered in England and Wales (company no. [PLACEHOLDER] 00000000), registered office [PLACEHOLDER] 1 Example Street, Sittingbourne. We are the data controller for personal data collected through this website.

What we collect and why

Contact form: your name, email address, optional phone number and message, used only to reply to your enquiry. Submissions are sent to our inbox by email and are not stored in a database on this website. [LAWYER: confirm lawful basis — legitimate interests.]

Analytics: we use Plausible Analytics, which measures visits without cookies and without collecting personal data or tracking you across sites.

Bookings, payments and health information

Class bookings, payments, waivers and health questionnaires are handled by Gymcatch, our booking provider, on its own website. Our timetable only links to Gymcatch; nothing from Gymcatch is embedded on this site. Once you follow a booking link you are dealing with Gymcatch directly, and its privacy policy explains how it processes your data. [LAWYER: link Gymcatch's privacy policy and confirm controller/processor roles.]

Who we share data with

Our email delivery provider (Resend) processes contact-form messages on our behalf. Our hosting provider (Vercel) processes technical request data needed to serve the site. Bookings and payments are made on Gymcatch's own website, not this one. [LAWYER: confirm processor list and international transfer safeguards.]

How long we keep it

[PLACEHOLDER] We keep enquiry emails for up to 12 months, then delete them unless you've become a client.

Your rights

Under UK GDPR you can ask to access, correct or delete your data, object to or restrict its use, and request a copy. Contact us using the details on our Contact page. You can also complain to the Information Commissioner's Office (ico.org.uk).